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ShippingUpdated 10 months ago

Where do you ship?

We ship to various countries around the world. 

If you can't find your country in the checkout section while adding your address, please reach out to our support through our helpdesk.

How long does it take to ship my order?

With the free promotional shipping or the standard shipping, the packaging and preparing usually takes 1-3 business days and shipping varies based on the final destination but tends to be between 5-7 business days. These are estimates and the final preparation time and shipping time may vary. Some orders can arrive sooner, others may take a bit longer. Variation can be due to the size of the order or due to increased volume such as during holiday seasons. 

We will ALWAYS recommend to allow UP TO AT LEAST 10 business days to receive your order when opting for the free promotional shipping or the standard shipping. If you are on a strict timeline, we will recommend to opt for either the Same-Day processing or any of the expedited options at checkout. 

For all order status inquires, please wait until this 10 business day window is completed. Your patience is appreciated, we are working hard to fulfill all your needs.

Do you offer fast shipping?

Yes! Once you've added all of the items to your cart, please proceed to the checkout page and enter your shipping address to view your shipping options. We offer our customers a variety of shipping options including standard shipping, 2nd day, and next-day air service.

How can I track my package?

Once you have placed your order, we will send you a confirmation email with your order number and details.

Once your order is shipped we will send you another email with a tracking number and the link to track your order.

Additionally, you can track the status of your order from the "order history" section on your account page on the website.

Will I pay taxes for international shipping?

Yes, any and all customs charges for international orders will potentially be subject to customs duties and taxes depending on the destination country. By placing your order, you are agreeing to bear these charges upon the package's arrival. 

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